Dr. John Whyte, Chief Medical Officer at WebMD, delivered the keynote session “AI in Healthcare” at MasterMinds 2025. Drawing from his clinical background and leadership in digital health, Dr. Whyte explored how “augmented intelligence” is reshaping healthcare delivery, diagnostics and the role of packaging in patient engagement.
Dr. Whyte opened his keynote by discussing how AI is enabling more personalized, accessible and efficient healthcare. He shared examples of how wearable devices, smart packaging and digital tools are helping patients monitor conditions such as sleep apnea, heart rate variability and medication adherence. These technologies are not only improving outcomes but are also shifting care from clinical settings to the home.
During his talk, Whyte emphasized that packaging is becoming a critical interface between patients and healthcare systems. Smart labels, tamper-evident features and connected packaging are being used to support compliance, reduce waste and improve safety. He also addressed the growing role of voice interfaces and chatbots in helping patients access health information, noting that younger generations are increasingly turning to tools like Alexa and ChatGPT for guidance.
Throughout the session, Dr. Whyte stressed the importance of transparency, data privacy and human oversight in AI applications. He encouraged healthcare and packaging professionals to view AI not as a replacement for human care but as a tool to support decision-making, improve communication and deliver more personalized experiences.